Special Bulk Purchase Offers
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Frequently asked questions
What is the minimum quantity of product I can order through the Corporate Purchase program?
The minimum order quantity to qualify for a bulk order discount is5 units.
- Orders under 50 units are considered bulk purchase orders. If the items are in stock, they can usually be shipped within 48 hours after the order is finalized.
- Orders over 50 units are classified as large-scale orders. For such orders, please submit an inquiry form so our team can provide you with tailored pricing and discounts.
What is the minimum order quantity for customized products?
For logo customization, the minimum order quantity (MOQ) is 500 units.For more complex custom designs, the MOQ is 1,000 units.
What is the expected lead time (processing and shipping time) for corporate orders?
- For bulk purchase offers of blank products that are in stock, we can typically ship within 48 hours after the order is finalized.
- For large-scale orders (over 50 units) or customization requests, the lead time will vary depending on specific requirements and delivery address. Please submit an inquiry form, and our team will provide you with a personalized timeline.
Can I order samples before placing a large order?
Yes, we do provide samples so you can review the quality and design. For more details, please reach out to us through the inquiry form.
Are corporate/bulk purchase products covered under tomtoc's warranty?
Yes, absolutely. Corporate and bulk purchase products are covered under the same warranty policy as all our other products. Each item comes with a 1-year warranty, and you can also register your product to receive an additional 1-year warranty. For full details, please see our Warranty Policy .
What is the return policy for corporate and bulk purchase orders?
Because corporate and bulk purchase orders are offered at special discounted rates, we’re unable to accept returns unless there is a quality-related issue. We truly appreciate your understanding, and our team is always here to support you if any concerns arise with your order.